Refund policy

Leaf & Giggles Return & Refund Policy

At Leaf & Giggles, we want every purchase to bring a little happiness! If something isn’t right with your order, we’re happy to help.

Coffee & Tea

For health, safety, and quality reasons, coffee and tea products are non-returnable once shipped. We do not accept returns for changes of mind, personal taste preferences, or products ordered incorrectly.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will review the issue and arrange an appropriate refund or replacement when applicable.

Accessories, Merchandise & Pet Products

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery with your order number, a description of the problem, and photographs when available.

Returns for other reasons require prior authorization and are reviewed according to the product and applicable supplier conditions.

Please do not return any merchandise without receiving return instructions from Leaf & Giggles.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or incomplete address provided by the customer results in delivery problems, additional shipping or replacement charges may apply.

If Leaf & Giggles or our fulfillment partner makes an error, we will arrange an appropriate correction, replacement, or refund at no additional cost to the customer.

Lost or Missing Packages

If your order is missing or has not arrived, please contact us so we can investigate with the shipping carrier.

Refunds or replacements will be determined based on the circumstances, tracking information, and applicable consumer protection requirements.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact Us

For assistance with an order, please contact Leaf & Giggles through our website at www.leafandgiggles.com.

Please include your order number and a description of the issue.

Thank you for shopping with Leaf & Giggles, where every great conversation starts with a fresh brew and a giggle!